Fake bank calls · hacked email · remote-access scams
Scam Cleanup & Account Security Help in Upper Manhattan
Got a strange call, clicked a bad link, or let someone in?
It happens to careful people every day. We check the devices, lock the important accounts down, and set things up so the next attempt goes nowhere.
What we help with
Scam cleanup and account security
Not on the list? Ask anyway. If it plugs in or signs in, there's a good chance we've dealt with it.
After something happened
- Remote-access software a scammer installed, removed
- Email, bank and social accounts secured with new passwords
- Recovery phone numbers and emails checked
- A list of who to call: your bank, the FTC, credit bureaus
Before it does
- Two-step codes on the accounts that matter
- A password manager, or a safe written system
- Call and text filtering turned on
- A simple “hang up and call back” plan for the household
Questions people ask
Can you get my money back?
No, and be wary of anyone who says they can; “recovery” offers are a common second scam. Your bank is the one who can dispute charges. We make sure the scammer can't get back in.
Should I just buy antivirus?
Most scams don't involve a virus at all; they involve a person talking you into something. Built-in protections plus two-step codes and good habits go further than a subscription.
Three ways in
Tell us what's going on
Call or text if that's easier. We'll ask a few questions and find a time that works.
Text instead · help@uptowntech.nyc
We'll get back to you within the day.